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Process

How shipping to Haiti works.

Create your account, send to your TK Shipping address or drop off in person, then track the package until it is ready for pickup in Haiti.

Start shipping
01

Create your account

Choose your Haiti branch and keep tracking, billing, and pickup details in one place.

02

Ship or drop off your package

Use the TK Shipping name and address shown in your account, or bring the package to us for intake.

03

Track the key stages

Follow the updates that matter, from intake through transit and branch arrival.

04

Collect at your Haiti branch

When it is ready, your account shows the selected branch and pickup status.

Pickup branches

Branch pickup across Haiti

Select the branch that fits your destination. We keep that choice visible throughout the shipment.

CAY

Cayes

Cayes, Haiti

JAC

Jacmel

Rue Central

PAP

Port-au-Prince

Port-au-Prince, Haiti

SMC

Saint-Marc

Saint Marc, Haiti

Frequently asked questions

Common questions

Key details to know before your first shipment.

How do I use TK Shipping?

Create an account and choose the Haiti branch where you want to receive your package. Then either bring your package to one of the U.S. drop-off locations, or shop online and use the shipping name and warehouse address shown in your account. After that, you can track the shipment online, review billing, and collect your package at the selected branch when it is ready.

How much time does it take for a package to arrive?

Air shipments usually arrive in about 3 weeks or less, while sea shipments usually take around 2 months. Actual timing can vary based on processing, transport conditions, and branch readiness.

How do you calculate the price of a package?

Air shipments are typically billed at 5 USD per pound, using either the actual weight or the volumetric weight. Boat shipments are generally billed by cubic foot. Phones and laptops are charged at 50 USD each.

Which address should I use to send my package?

For online purchases, use the shipping name and warehouse address shown in your account. The shipping name must include your full name with your customer code.

How do I track my package?

Sign in to your customer account to track your package.

Where do I pick up my package in Haiti?

You pick up your package at the Haiti branch selected in your account. Storage fees may apply after 60 days in available-for-pickup status, and unclaimed packages after 90 days may be forfeited.